Knowledge On Loan | Ops Staff

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Kristen Jerger

Kristen Jerger
Account Executive

1390 Willow Pass Road, #560
Concord, CA 94520

email Kristen
760.602.9555

Lissette Miranda
CSR

email Lissette
925.808.7180

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Important eMail Addresses:
•	Submissions
•	Conditions
•	Doc Requests
•	Request for Revised GFE for Changed Circumstances

Main Phone #:
	925.808.2713

CUSTOMER SERVICE REPRESENTATIVES (CSRs)

Andrea Nicoli CSR ANicoli@pcmloan.com 925.808.7196	Darla White CSR DWhite@pcmloan.com 925.826.0786	Leslie Dempsey CSR LDempsey@pcmloan.com 925.808.7934	Lissette Miranda CSR LMiranda@pcmloan.com 925.808.7180
Reinaldo Santos CSR RSantos@pcmloan.com 925.808.7190	Lisa Mamiya CSR (SoCal) LMamiya@pcmloan.com 714.689.9860	Michelle Lether CSR (SoCal) MLether@pcmloan.com 714.689.9862	Paula Anderson CSR (SoCal) PAnderson@pcmloan.com 714.689.9874
Roxanne Saucedo CSR (SoCal) RSaucedo@pcmloan.com 714.689.987

LOAN SUBMISSION SPECIALISTS

Adam Lovell
Loan Submission Specialist
ALovell@pcmloan.com

April Peacock
Loan Submission Specialist
APeacock@pcmloan.com

Chenda Sar
Loan Submission Specialist
CSar@pcmloan.com

Jenina Menendez
Loan Submission Specialist
JMenendez@pcmloan.com

COMPLIANCE ANALYSTS

Chelsea Waite
Compliance Analyst
CWaite@pcmloan.com
925.808.7936

Geneveve David
Compliance Analyst
GDavid@pcmloan.com
925.808.7947

Mila Jocic
Compliance Analyst
MJocic@pcmloan.com
714.689.9856

Regis Hudley
Compliance Analyst
RHudley@pcmloan.com
925.808.7932

UNDERWRITERS

Tammie Bohannan Sr. Underwriter DE/VA TBohannan@pcmloan.com	Julie Riccio Sr. Underwriter (SoCal) JRiccio@pcmloan.com	Lori Mathews Sr. Underwriter DE LMathews@pcmloan.com	Clare Lavino Sr. Underwriter DE (SoCal) CLavino@pcmloan.com
Maria Ignacio Sr. Underwriter DE/VA MIgnacio@pcmloan.com	Diane Shugrue Sr. Underwriter DE/VA DShugrue@pcmloan.com	Erin Murphy Underwriter DE EMurphy@pcmloan.com	Jeannette Demartini Underwriter DE JDemartini@pcmloan.com
Marianne Seltenrich Underwriter DE MSeltenrich@pcmloan.com	Susie Berry Underwriter DE SBerry@pcmloan.com	Joy Bean Underwriter DE JBean@pcmloan.com	Helen Smith Underwriter DE/VA HSmith@pcmloan.com
Sherry Barnes Underwriter DE/VA SBarnes@pcmloan.com	Carla Flores Underwriter CFlores@pcmloan.com	Rena Bostrom Underwriter RBostrom@pcmloan.com	Kristen Wright Sr. Underwriting Asst. KWright@pcmloan.com
Lynnette Swancy Sr. Underwriting Asst. LSwancy@pcmloan.com

JUNIOR UNDERWRITERS

Debbie Wihera Jr. Underwriter DWihera@pcmloan.com	Humaira Qayoumi Jr. Underwriter HQayoumi@pcmloan.com	Ramona (Mona) Helmers Jr. Underwriter RHelmers@pcmloan.com 925.826.0784	Valdez Gordon Jr. Underwriter VGordon@pcmloan.com 925.826.1756
Yolanda Gomez Jr. Underwriter YGomez@pcmloan.com 925.826.1752

UNDERWRITING SUPPORT

Almundo (Mundo) Topacio UW Support ATopacio@pcmloan.com 925.826.1758	Ana Flores UW Support AFlores@pcmloan.com 925.826.0787	Marcia Harper UW Support MHarper@pcmloan.com 925.826.0778	Martha Fuentes UW Support MFuentes@pcmloan.com 925.826.1748
Mary Ann Eckols UW Support MEckols@pcmloan.com	Rob Long UW Support RLong@pcmloan.com 925.826.1766	Shelli Williams UW Support SWilliams@pcmloan.com 925.808.7946	Tammy Frangoulis UW Support TFrangoulis@pcmloan.com

DOC DRAWERS

Larisa Orlov Doc Drawer Team Lead LOrlov@pcmloan.com 925.808.7206	Jacqueline Jackson Doc Drawer JJackson@pcmloan.com 925.808.7171	Laura Rubio Doc Drawer LRubio@pcmloan.com 925.826.1764	Seam Sath Doc Drawer SSath@pcmloan.com 925.808.7162
Thomas Clyde Doc Drawer TClydejr@pcmloan.com 925.826.0277

FUNDERS AND FUNDING ASSISTANTS

Annette Hernandez Funder AHernandez@pcmloan.com 925.808.7220	Cameron Klotz Funder CKlotz@pcmloan.com 925.808.7182	Heather Gregory Funder HGregory@pcmloan.com 925.826.1740	Kyle Flin Funder KFlin@pcmloan.com 925.808.1786
Michael Bauer Funder MBauer@pcmloan.com 925.808.7944	Theron Palma Funder TPalma@pcmloan.com 925.808.7202	Chenell Shackelfoot Funding Assistant Lead CShackelfoot@pcmloan.com 925.808.7178	Karla Navarrete Funding Assistant KNavarrete@pcmloan.com 925.808.7938
Sergio Deering Funding Assistant SDeering@pcmloan.com 925.826.1789	Sandi Ybarra PC/Shipping Lead SYbarra@pcmloan.com 925.826.1772

MANAGEMENT TEAM

Shelley Thurlow Regional Vice President SThurlow@pcmloan.com 925.808.7216	Michele Newsham Regional Vice President MNewsham@pcmloan.com 925.808.7948	Bimal Gandhi Loan Submissions Manager BGandhi@pcmloan.com 925.808.7942	Julie Krause Underwriting Manager JKrause@pcmloan.com
Shannon Rubio Doc/Funding Manager SRubio@pcmloan.com 925.808.7218