Knowledge On Loan | Ops Staff

Terri Buckman

Terri Buckman
VP, Sales Manager

Pinnacle Capital
Mortgage Corporation
1390 Willow Pass Road
Suite 560
Concord, CA 94520

email Terri
925.822.5931

Shelley Thurlow
RVP, Branch Manager

email Shelley
925.822.5287

Important eMail Addresses:
•	Submissions
•	Conditions
•	Doc Requests
•	Request for Revised GFE for Changed Circumstances

RECEPTION

Martha “Nay” Flores
Reception
mflores@pcmloan.com
Main: 888.708.2713

CUSTOMER SERVICE REPRESENTATIVES - CSRs

Alison Bukhari CSR Manager abukhari@pcmloan.com 925.808.7176	Alexis Legarda CSR alegarda@pcmloan.com 925.808.7188	Bimal Gandhi CSR bgandhi@pcmloan.com 925.808.7942	Lissette Miranda CSR lmiranda@pcmloan.com 925.808.7180
Andrea Nicoli CSR anicoli@pcmloan.com 925.808.7196	Reinaldo Santos CSR rsantos@pcmloan.com 925.808.7190	Lisa Mamiya CSR/Irvine lmamiya@pcmloan.com 949.754.4305	Michelle Lether CSR/Irvine mlether@pcmloan.com 949.754.4306

COMPLIANCE ADMINISTRATORS - CAs

Laura Rubio CA lrubio@pcmloan.com 925.808.7936	Vanard Goodman CSR/CA vgoodman@pcmloan.com 925.808.7940	Leslie Dempsey CA ldempsey@pcmloan.com 925.808.7934	Cyndi Clouse CA cclouse@pcmloan.com 925.808.7938
Seam Sath CA ssath@pcmloan.com 925.808.7162	Jackie Jackson CA jjackson@pcmloan.com 925.808.7171	Larisa Orlov CA lorlov@pcmloan.com 925.808.7206

UNDERWRITING SUPPORT

Jocelyn Howard
Set-Up
jhoward@pcmloan.com

Humaira Qayoumi
Conditions Asst.
hqayoumi@pcmloan.com

Alicia Martinez
Conditions Asst.
amartinez@pcmloan.com
925.826.0784

Ana Flores
Conditions Asst.
aflores@pcmloan.com
925.826.0784

CONVENTIONAL UNDERWRITERS

Lori Mathews Underwriting Mgr. lmathews@pcmloan.com	Brooke Bronken Sr. Underwriter bbronken@pcmloan.com	Erin Murphy Sr. Underwriter emurphy@pcmloan.com	Joy Bean Sr. Underwriter jbean@pcmloan.com
Carla Flores Jr. Underwriter cflores@pcmloan.com	Kari Clouse Jr. Underwriter kclouse@pcmloan.com	Mark Thibodeau Jr. Underwriter mthibodeau@pcmloan.com	Julie Riccio Sr. Underwriter/Irvine jriccio@pcmloan.com

DE UNDERWRITERS

Diane Shugrue Sr. DE Underwriter dshugrue@pcmloan.com	Jeannette Demartini Sr. DE Underwriter jdemartini@pcmloan.com	Marianne Seltenrich Sr. DE Underwriter mseltenrich@pcmloan.com	Susie Berry Sr. DE Underwriter sberry@pcmloan.com
Sherry Barnes Sr. DE Underwriter sbarnes@pcmloan.com	Tracy Fontana Sr. DE Underwriter tfontana@pcmloan.com	Tracy Copeland Sr. DE Underwriter tcopeland@pcmloan.com

FUNDERS AND FUNDING SUPPORT

Shannon Rubio Funding Manager srubio@pcmloan.com 925.808.7218	Cameron Klotz Funder cklotz@pcmloan.com 925.808.7182	Annette Hernandez Funder ahernandez@pcmloan.com 925.826.0779	Grace Kelly Funder gkelly@pcmloan.com 925.808.7943
Chenell Shackelfoot Funder cshackelfoot@pcmloan.com 925.808.7178	Mike Bauer Jr. Funder mbauer@pcmloan.com 925.808.7944	Shannon Hankins Funding Assistant shankins@pcmloan.com	Marcia Harper VVOE Assistant mharper@pcmloan.com
Irish Cacanindin Doc Overflow icacanindin@pcmloan.com	Heather Gregory Funding Assistant hgregory@pcmloan.com 925.808.7182

MANAGEMENT TEAM

Alison Bukhari CSR Manager abukhari@pcmloan.com	Shannon Rubio Funding Manager srubio@pcmloan.com	Lori Mathews U/W Manager lmathews@pcmloan.com	Julie Taylor VP, Ops Manager jtaylor@pcmloan.com
Shelley Thurlow RVP, Branch Manager sthurlow@pcmloan.com 925.822.5287